The guys working there where so nice. I happen to be driving a long distance and a light on my car came on that I wasn't familiar with. I asked them for help. The told me my tire was low. They filled them and didn't even charge me. I really appreciated knowing my car was safe.
I always was skeptical of Sullivan Tire. They have those commercials and those billboards. So naturally, you'd think trying too hard. Desperation? Not! Was I wrong. Yowsers! So here's my story: I needed snow tires. Called NTB. Ring. Ring. Ring.. Seriously? Called back, someone picks up CAN YOU HOLD? Seriously????? Call Town Fair Tire. Same thing. You know what I'm talking about. You see it when you go there. People on the phone for 20 minutes at a time. Customer standing there. No one helps them. Well get this, Sullivan Tire actually has a SEPARATE customer service department. What a concept? How the other tire places stay in business is beyond me. If you need tires, Sullivan Tires is the place to go. And I will NEVER GO BACK TO NTB OR TOWN FAIR FOR THE REST OF MY LIFE. PERIOD. END OF STORY.
Very poor service. I dropped off a tire and 3 hours later they haven't even looked at it.
I needed two new tires, they were less expensive than Tirerack for the same tires installed. On Sullivan's web site, I ordered the tires and set up the appointment. Everything was done on schedule. Great service!
Got a screw in my tire on Friday of 4th of July weekend and they got me in after a short wait. Price to fix was inline with any other place. Would recommend.
Sullivan Tire Auto Service is a US Car Repair based in Sandwich, Massachusetts. Sullivan Tire Auto Service is located at 368 MA-130, Sandwich, MA 02563, USA.
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